Shipping policy

Here's what you need to know about getting your order. We want to make the shipping process as straightforward as possible.

Shipping Costs: Enjoy complimentary shipping on all orders over $50. 

Where We Ship: Currently, we ship only within the United States. 

Where we Ship From: We ship our products from China

Processing Time: Orders are typically processed within 1 to 3 business days. 

Delivery Time: Expect your order to arrive within 5 to 8 business days after processing. 

Tracking Your Order: Once your order ships, you'll receive a tracking number so you can follow its journey. 

Carriers We Use: We partner with USPS, UPS, and FedEx to deliver your orders. 

Order Cutoff Time: Orders placed after 5:00 PM (GMT) will be processed the following business day. 

Please Note: While we do our best to get your order to you on time, occasional delays can occur due to factors outside our control.

Company Name
Alivio

Address:
501 Capell Apartments Victoria Place, SE17 1PG, London, SE17 1PG, United Kingdom

E-Mail: support@alivio.world
Phone Number: +44 7459 068706

Customer Service:
Monday - Friday: 9:00 AM - 5:00 PM GMT
Saturday and Sunday: 10:00 AM - 4:00 PM GMT
Average response time: within 24 hours